Choice Home Warranty (CHW) saves homeowners money on expensive repairs and replacement costs for home systems and appliances.
Choice Home Warranty (CHW) provides home warranty plans to homeowners in all states except Washington.
The company offers affordable home warranty policies since 2008. Choice Home Warranty coverage, prices, and reputation are reviewed.
After researching dozens of home warranty companies, we discovered that Choice Home Warranty provides affordable plan options, low service fees, and nationwide coverage.
Recent changes have resulted in the provider's Better Business Bureau (BBB) rating moving up to a D. (as of August 2022).
The BBB cites a pattern of complaints alleging that CHW has continued to charge consumers for cancelled services while making it difficult to get those charges refunded.
Furthermore, the Arizona Attorney General has filed a consumer fraud lawsuit against Choice Home Warranty in 2019.
In late 2021, a representative told us that the company couldn't comment on pending legislation, but that as of October 2021, 90% of the 1.1 million claims filed in 2021 had been approved.
Choice Home Warranty offers two service plans for home warranties: the Basic Plan and the Total Plan. The Basic Plan includes things like an electrical system and a dishwasher.
Consider the Total Plan for comprehensive coverage, which includes essential items such as a home's air conditioning, refrigerator, clothes washer, and clothes dryer.
Customers of Choice Home Warranty can also pay an additional fee to obtain coverage for items not covered by the plans.
Before purchasing a home warranty, we recommend analyzing the user agreement to understand the full extent of coverage and know what is and isn’t covered under your policy.